By Phone: Call us at (707) 365-2968 during business hours Mon-Fri (8:00am-5:00pm)
Drop-off: We offer early/late drop-off options for your convenience
Do you offer same-day service?
Depending on our schedule and the type of service needed, we may be able to accommodate same-day appointments. Call us at (707) 365-2968 to check current availability.
How much does an oil change cost?
Oil change pricing varies based on your vehicle model and the type of oil required. BMW and MINI vehicles often require synthetic oil. Please call us at (707) 365-2968 for an accurate quote specific to your vehicle.
How long will my service take?
Service duration depends on the type of work:
Oil changes: typically 60-90 minutes, since we do through inspection of vehicle at same time
Brake service: typically recommend you leave the car with us for the day
Diagnostic inspections: starts at 1-2 hours, depends on complexity of issue
Major repairs: May require 1-2 days or more
We’ll provide a time estimate when you schedule your appointment and keep you updated if anything changes.
Service duration depends on the type of work:
Oil changes: Typically 30-60 minutes
Brake service: 2-4 hours depending on complexity
Diagnostic inspections: 1-2 hours
Major repairs: May require 1-2 days or more
We’ll provide a time estimate when you schedule your appointment and keep you updated if anything changes.
Can I wait while my car is serviced?
Yes! We have a comfortable waiting room with free beverages and snacks. However, for longer services, we recommend taking advantage of our free loaner vehicles.
Do you perform diagnostics?
Yes! We’re experts in advanced auto diagnostics. We use cutting-edge diagnostic equipment to identify issues that other shops often can’t find. Many local mechanics refer their complex diagnostic cases to us.
Yes, we handle all cooling system services including radiator repair and replacement, water pump service, coolant flushes, and diagnosis of overheating issues. Cooling system problems should be addressed promptly to prevent engine damage.
Do you do suspension work?
Yes! We provide complete suspension services including shocks, struts, bushings, and chassis repairs. If your car feels bumpy, pulls to one side, or lurches during stops, your suspension system may need attention.
Can you diagnose and repair transmission problems?
Yes, we work on transmissions including diagnostics, fluid changes, and repairs. Transmission issues can be complex, so we use advanced diagnostic equipment to accurately identify problems before recommending repairs.
My car is making a strange noise. Can you help?
Definitely! Strange noises can indicate various issues – from worn brake pads to suspension problems to engine concerns. Describe the noise when you call (what it sounds like, when it occurs, where it’s coming from), and we’ll help diagnose the issue when you bring it in.
Can you fix air conditioning problems?
Yes, we handle all A/C and heating system repairs including compressor replacement, refrigerant recharging, evaporator repair, and climate control diagnostics. Don’t suffer through summer without working A/C!
Have more questions?
📞 Call us: (707) 365-2968 📍 Visit us: 1801 Empire Industrial Ct., Santa Rosa, CA 95403 🕒 Hours: Monday-Friday, 8:00 AM – 5:00 PM
We’re here to help keep your BMW, MINI, or European vehicle running at peak performance!
Can you perform BMW recalls?
No, we are not able to perform BMW recall work. Recalls must be completed by an authorized BMW dealership, as they require manufacturer-specific authorization and procedures.
Do you charge for diagnostics?
Yes. Diagnostic labor typically starts at 1 hour, and additional time may be required depending on the complexity of the issue and the testing involved. We’ll always diagnose properly before recommending any repairs.
