What our Customers Say

Our Reviews

Read real reviews from BMW and Mini Cooper owners who trust North Bay Bavarian for expert service and care. See why we’re Santa Rosa’s go-to choice for precision repairs and maintenance.

Testimonials

What Our Clients Say

Our exceptional 4.9-star average from over 500 customer reviews on Google and Yelp puts us among the most trusted auto shops around – a testament to our commitment to outstanding service every time.

Based on 573+ reviews
Based on 153+ reviews

Carfax Rating

5.0

Based on 196 reviews

SureCritic Rating

4.9

Based on 1,403 reviews

These guys are the very best For 15 years they have never let me down. Honest , ethical and competent...
Starting Tech
3 days ago
amazing work. FAIR price dont care what anyone says on google! oftentimes they UNDER charge me! fixed multiple hoses only charged me for one. did some free diag (sorry team) and great service! this is the ONLY BMW SHOP to get treated fairly with KNOWLEDGEABLE staff. even the front desk service manager knows these cars inside and out truly grateful… to be able to speak with people who understand BMW and all engines
Fran Gast
6 days ago
Quick turnaround and right on estimate for a taillight issue on a Mini. And then did a complete safety inspection. Great people.
Tiffany Turner
1 week ago
Great service. Got me in quick with a dead battery. Fixed the timing chain the week before. Car running great now.
Bring 2 different BMW's here and have received great, prompt service with prices that beat all of the other BMW specialist by quite a big margin..highly recommend them for their maintenance, price, and friendly service.
Billi Vogan
2 weeks ago
My Mini Cooper had a radio failure. Who knew how challenging it would be to figure out how to fix/and or replace it? I spent hours researching and learning the complexities, calling radio repair, discussing with the dealer, etc. No one could help and no one got back to me, I was told it would be almost impossible to replace and extremely expensive to fix................ That is until I took it to Sean at North Bay Bavarian. He had my car for the day and was able to get it back on FM (which no one else could) as well as give us an option to replace it. For the little driving we do, we opted for the less expensive option, happy to just get FM back, but how wonderful to have a choice! My son has a BMW and had been told by his BMW obessed friend North Bay Bavarian is THE place to go. I couldn't agree more. This shop knows what they are doing, so, less money and time is spent. I felt like a weight had been lifted, a big problem solved, thanks to Sean. Kind, wise, fair, knowledgeable and honest.
Greg Baccei
3 weeks ago
I knew my little Audi was in good hands, the guys found things a repaired then. Polite, professional great service. These guys are very informative from the start and care about their service.
Bob Davisson
3 weeks ago
Great service and very knowledgeable staff.
Laura OHeir
3 weeks ago
It was the first time brought my BMW X1 to this shop and immediately felt comfortable. Shawn at the front desk was very helpful, answered all of my questions and told me what I needed and more importantly what I didn’t need! Price was very reasonable! I’ll be going back!
danielinberkeley
3 weeks ago
I have complete faith in North Bay Bavarian’s mechanics to take care of any issues and/or maintenance with my BMW. I always know my vehicle will purr like a kitten after being serviced.
A great experience. Very clean shop and the staff were very professional and knowledgeable. They advised on several points of my car’s maintenance and their work was top notch
Buddy Symes
1 month ago
Annual service of my 2013 Mini. Shaun and the whole team are fantastic.
Susan Surmick
1 month ago
Great service!
Jason D
1 month ago
Knowledgeable techs and great service for German autos!
S H
1 month ago
Great! Fast service. Really attuned to the needs of the customer. Know their stuff!
Nicole Shimizu
1 month ago
Definitely a 5-star business. I’ve always enjoyed the service that North Bay Bavarian provides. Very friendly/professional staff. I wouldn’t hesitate to highly recommend North Bay Bavarian for their precision work.
Diego Viramontes
1 month ago
Team is absolutely the best. Completely honest, no sugar coating, NO BS. Best bmw shop around hands down. They saved me from buying a failing car, and made sure the car I ended up getting was mechanically perfect. Now I get to enjoy this beauty.
Garth Leerer
2 months ago
Had new tires installed and aligned on my M4. Easy to set up appointment and work was done on time. Good people to work with.
augie man
2 months ago
The service provided was excellent, and I intend to continue utilizing this facility for all future vehicle maintenance needs. 😎
Donald Gonzalez
2 months ago
Great place to get repairs at. Great customer service. Always does a run down on what should and has to get done along with recommendations on what should also be looked at before they do the work which I appreciate a lot. Overall amazing shop to go to.
Evan Williams
2 months ago
Independent BMW specialists who really put the customer first. Over the years I have always found north bay Bavarian to be knowledgeable, speedy and intensely customer focused. I would never take any bmw anywhere else.
Rebecca Mota
2 months ago
My mini Cooper had a lot of problems and I was hoping north bay Bavarian could fix it, and they did. Thank you everyone at North Bay Bavarian.
Jeff Moscoe
2 months ago
Great shop with great people - Only place I trust with my Mini and have been coming to them for many years.
Gary Passarino
2 months ago
Helpful, thorough, and reasonably priced.
DG.
2 months ago
This is the place for you're bmw if you have any issues. Very knowledgeable, very friendly, fast fixed the problem. Very recommended!