Audi Service in Santa Rosa

very kind and prompt. They informed me that i needed a new Water Management Module my 2019 330i and gave me a verbal quote. Upon further PERSONAL research I discovered that that repair was, in fact, covered under the California mandated, 7 year Emission Control warranty. NBB had NOT pointed that out to me and were ready to fix it themselves and charge me. I was very disappointed that they did not inform me of the warranty repair path which, it turns out. they could not provide for me.

Very communicative and easy to work with. This was my second visit for ongoing care for my 06 e46. definitely recommend

⭐⭐⭐⭐⭐ I had a great experience here from start to finish. The customer service was outstanding, and everyone was incredibly friendly, helpful, and easy to work with. They took the time to answer my questions, kept me informed throughout the process, and made sure everything was done right. The quality of the work exceeded my expectations, and it's clear they take pride in what they do. It's refreshing to find an honest, professional auto shop with such a welcoming team. These are genuinely cool guys to work with, and they've definitely earned my trust. I'll absolutely be a returning customer and highly recommend them to anyone looking for reliable, top-quality service!

I had a diagnostic review of my 2016 Audi. They explained everything that would be done . The cost was very fair , they had my car for about 2 hours. Everything was good , and that a regular oil change and service would be proactive into keeping the car running well. The gentleman behind the desk was very knowledgeable along with the owner who was also behind the desk. It was a very good experience and would recommend North Bay Bavarian to all who want to keep there car running for a long time.

These guys are the BEST! Their father owned the business before them. I’ve heard older folks speak of Matt & Jame's father as a man of integrity. I’ve been seeing Matt & James since I bought my first BMW … 25-30 years ago. Their mechanics have the same training as the mechanics at the dealers. Matt & James even recognize my voice when I call. As a woman, I insist that I drive a very very safe & reliable car. Matt & James have integrity, honesty and a team committed to good hard work. They do a great job and I completely trust them and recommend them. Bryce is an excellent mechanic on the team, I joke and say that my car is his car … I think he knows all the “in’s & out’s” of my specific car. These guys are good men, raising families, contributing to the community. When I occasionally need road-side-service for a small matter, all of those mechanics who probably know all the dealers in town always say, “OH YES, MATT & JAMES AT BAVARIAN MOTORS ARE THE BEST AROUND, IT’S GOOD YOU WORK WITH BAVARIAN MOTORS FOR THEIR OUTSTANDING RELIABLE SERVICE FOR YOUR CAR.” These guys are friendly, caring, professional and 5-STARS. A fair price for very good work.

Saved my road trip! Excellent, timely service when my water pump failed during a trip down the coast. Got me back on the road quickly, despite my lack of a reservation, and were a pleasure to deal with. Highly recommended!

Absolutely stellar. I was in need of a second opinion, and someone to offer very direct communication about an issue my vehicle was having - helping me determine if I should keep or sell. This team provided excellent, thorough work and was so kind in communicating with me offering several scenarios, and ways to budget. I will absolutely be back. Thank you!

Great communication and fair pricing! They were able to fit my vehicle in and get it fixed quickly. I appreciate their hustle and transparency!

Expert knowledge of my car. Very friendly and price very reasonable

Thanks Matt for helping get my sensor replaced. You guys are the best!

I can’t recommend North Bay Bavarian enough. As a first-time customer who had just purchased a 1975 BMW 2002, I was looking for a shop I could trust, and they completely exceeded my expectations. From the moment I walked in, they took the time to thoroughly inspect the car, explain what they found, and walk me through everything in a way that was easy to understand. They never made me feel rushed or talked down to because I was new to classic BMW ownership. Instead, they treated me like they genuinely cared about helping me enjoy my new car. Their knowledge of vintage BMWs is obvious. They knew exactly what to look for, explained how the car should perform, pointed out things to keep an eye on, and gave me confidence that my 2002 was in good hands. It’s rare to find a shop that’s not only highly skilled but also willing to educate their customers. If you own a BMW—especially a classic one—North Bay Bavarian is the place to go. Honest, knowledgeable, professional, and passionate about what they do. I’ll definitely be bringing my car back for future maintenance and repairs.

I took my (new to me) used Beemer there for an inspection. They were thorough, detailed and honest about what needed to be done and what could be deferred. Great service. Since then they have performed other repairs. They are consistently professional, transparent and really easy to work with. I trust them completely.

They go the extra mile and do a thorough inspection and listen to their clients.

The definitive BMW Repair shop! Incredible knowledge and service standards. It’s a pleasure to bring my cars here.

This is the place for you're bmw if you have any issues. Very knowledgeable, very friendly, fast fixed the problem. Very recommended!

The best customer service ever. A skilled, honest and dependable automotive shop.

I just drove in with the engine lite on and they corrected it in 5 minutes. Nice, very nice

Do you have a BMW? Why would you go any place else?! North Bay Bavarian is the spot. No need to call anyone else. They are the BEST!

Always great service

My car starting smoking randomly a couple of weeks ago. I immediately called North Bay…I asked if someone could check it out, they were transparent and said they will look at it but and fixes needed would be completed several days later (which was totally fine). They called me back in a couple of days as promised. The best part about this short story is that, no one knew going in what may be the ultimate problem and solution; we ALL thought the worst (blown head gasket)…and instead of this crew charging me an arm and a leg, they actually found the culprit, fixed it and I was able to drive my car off the lot for a few hundred dollars. I appreciate their integrity and great workmanship!!! I will continue to take my car to North Bay Bavarian for great service!!!

My experience has been heavily influenced by the amount of time and money I’ve saved taking my BMW to North Bay Bavarian BMW Repair. But there’s a lot more that makes this shop great! It’s easy to make an appointment online, create your own account and schedule your appointment. Text your questions and get timely responses and accurate answers on what your maintenance and repair costs will be, right down to the penny. Professional Service and reliable maintenance and repairs. I’m grateful that I found this place!

Easy to navigate website to schedule an appointment, and access your repair records. Professional service and reasonable prices. I’ve saved a lot of time and money getting my BMW serviced at North Bay Bavarian BMW Auto Repair.

Great customer service, North Bay Bavarian's staff and mechanics went above and beyond on repairs needed. Grateful for all you do over there and expertise. Highly recommend!

Quick drop off. The work needed was done professionally and quickly. I'm very happy with the work that was done.

Thanks, as always, for taking good care of my 1997 740i with 265k miles! It always runs like new when I leave the shop!