What our Customers Say

Our Reviews

Read real reviews from BMW and Mini Cooper owners who trust North Bay Bavarian for expert service and care. See why we’re Santa Rosa’s go-to choice for precision repairs and maintenance.

Testimonials

What Our Clients Say

Our exceptional 4.9-star average from over 500 customer reviews on Google and Yelp puts us among the most trusted auto shops around – a testament to our commitment to outstanding service every time.

Based on 573+ reviews
Based on 153+ reviews

Carfax Rating

5.0

Based on 196 reviews

SureCritic Rating

4.9

Based on 1,403 reviews

Brad Hoffman
I don’t usually post ratings but the service here is so good I wanted to share - these guys are very experienced, honest, and fair. Don’t hesitate to take your BMW to North Bay Bavarian.
Great shop with great people - Only place I trust with my Mini and have been coming to them for many years.
Richard F Roberts
I would like to thank North Bay Bavarian for their outstanding service in the rebuilding of my engine. I would like to thank Richard Row personally for taking in the completion of a difficult engine project that another builder failed to complete. I would also like to thank Matt Row, Sean Lovett, and the North Bay Bavarian Team for their labor and diligence in locating parts to complete this challenging project.
Texan in Cali
Nice place. I have an e46, so I’ll be back.
William Herron
Very nice people, they went out of their way to help me.
Michael Beach
I have been going to North Bay Bavarian ever since I got my Mini Cooper, And all I can say is that they are very professional and all get great service from them. Gentlemen in the front are a joy to work. Everyone should take there cars there for service. Ask them to do little things and they have no problems with my request. Can't thank them enough (:
Susan Cousineau
Thank you so much for taking care of my car! Susan Cousineau
Ramin Sedehi
It was my first time going to North Bay Bavarian, and I must say, I was quite impressed with their diligence and workmanship. Their knowledge of my car and what it needed was spot on and I won't hesitate to take my car there again. I should also note that their prices are quite reasonable.
Christine Schiebold
I was referred by my friend who is a mechanic, Paul Adelman. Told me Bavarian BMW would be the best to take my mini cooper to have it looked at.
Great staff! Friendly and honest! Super fast work! Explained everything to a T. Will definitely be brining my mini back for any future issues. Thank you Bavarian BMW~
Matt and his team at North Bay Bavarian get my highest recommendation for professionalism, service, and quality of work. I purchased coilovers for my 1981 BMW E12 and was coming up short finding a shop that could install them. A friend recommended North Bay Bavarian and I was pleased to find out they were very experienced with older BMWs. They also had previous experience installing coilovers that required some fabrication. The installation was fast and exceeded my expectations. I highly recommend North Bay Bavarian for all your BMW or euro car needs. New or vintage they do it all.
Ruth Hanson
The absolute best repair shop for my Mini Cooper.
Amanda Ford
Super efficient. Quick and easy online scheduling with lots of availability. We purchased a 2025 BMW from Carmax and wanted a second opinion on the inspection of the vehicle. The vehicle inspection appointment was fast and thorough. We are glad to report our new Beemer has a clean bill of health. We will be sure to return for routine maintenance.
randy poblitz
Rick and Matt were amazing they Diagnosed my problem with my BMW and I was pleased with the outcome, I am glad I found a honest mechanic✅
eri
I am always satisfied with the professional work that North Bay Bavarian provides. Best MINI mechanic shop in the area.
Highly recommend.
Michael MacKenzie
I've been a customer of North Bay Bavarian for many years now - always had great service, a couple of times way "beyond the call of duty". Highly recommended!
victoria spinner
I always get things done in a timely manner and appreciate their communication .
Danette McCormick
Excellent customer service. High quality parts, repair and maintenance. Extremely knowledgeable. Very honest and upfront. Easy to work with. Easily 5 stars!
Brandon B.
1 month ago
North Bay Bavarian absolutely had my back.

I've got a 1998 BMW 323i that I'm trying to keep on the road as long as possible. When my center support bearing...
ZONGHUI WANG
The best experience! The staff is very friendly and honest. Competitive price!
Professional staff, knowledgeable and friendly
Thomas Hedlund
These guys are the very best Honest, ethical, fair priced
As always, great customer service !
Wilsons Mom
I took my (new to me) used Beemer there for an inspection. They were thorough, detailed and honest about what needed to be done and what could be deferred. Great service.
Since then they have performed other repairs. They are consistently professional, transparent and really easy to work with. I trust them completely.
Wjg 707
Great job, nice people, and great location.
Mike Watermann
Matt and everyone on the staff is always extremely friendly and professional. The workmanship is consistently top notch, priced fairly, and done in a timely manner.
Zach Powers
Quick, affordable service. The communication throughout the day was great. I will definitely be coming back.