Mercedes Repair in Santa Rosa

Annual service of my 2013 Mini. Shaun and the whole team are fantastic.

Great service!

Knowledgeable techs and great service for German autos!

Great! Fast service. Really attuned to the needs of the customer. Know their stuff!

Definitely a 5-star business. I’ve always enjoyed the service that North Bay Bavarian provides. Very friendly/professional staff. I wouldn’t hesitate to highly recommend North Bay Bavarian for their precision work.

Team is absolutely the best. Completely honest, no sugar coating, NO BS. Best bmw shop around hands down. They saved me from buying a failing car, and made sure the car I ended up getting was mechanically perfect. Now I get to enjoy this beauty.

Had new tires installed and aligned on my M4. Easy to set up appointment and work was done on time. Good people to work with.

The service provided was excellent, and I intend to continue utilizing this facility for all future vehicle maintenance needs. 😎

Great place to get repairs at. Great customer service. Always does a run down on what should and has to get done along with recommendations on what should also be looked at before they do the work which I appreciate a lot. Overall amazing shop to go to.

Independent BMW specialists who really put the customer first. Over the years I have always found north bay Bavarian to be knowledgeable, speedy and intensely customer focused. I would never take any bmw anywhere else.

My mini Cooper had a lot of problems and I was hoping north bay Bavarian could fix it, and they did. Thank you everyone at North Bay Bavarian.

Great shop with great people - Only place I trust with my Mini and have been coming to them for many years.

Helpful, thorough, and reasonably priced.

This is the place for you're bmw if you have any issues. Very knowledgeable, very friendly, fast fixed the problem. Very recommended!

very kind and prompt. They informed me that i needed a new Water Management Module my 2019 330i and gave me a verbal quote. Upon further PERSONAL research I discovered that that repair was, in fact, covered under the California mandated, 7 year Emission Control warranty. NBB had NOT pointed that out to me and were ready to fix it themselves and charge me. I was very disappointed that they did not inform me of the warranty repair path which, it turns out. they could not provide for me.

Very communicative and easy to work with. This was my second visit for ongoing care for my 06 e46. definitely recommend

⭐⭐⭐⭐⭐ I had a great experience here from start to finish. The customer service was outstanding, and everyone was incredibly friendly, helpful, and easy to work with. They took the time to answer my questions, kept me informed throughout the process, and made sure everything was done right. The quality of the work exceeded my expectations, and it's clear they take pride in what they do. It's refreshing to find an honest, professional auto shop with such a welcoming team. These are genuinely cool guys to work with, and they've definitely earned my trust. I'll absolutely be a returning customer and highly recommend them to anyone looking for reliable, top-quality service!

I had a diagnostic review of my 2016 Audi. They explained everything that would be done . The cost was very fair , they had my car for about 2 hours. Everything was good , and that a regular oil change and service would be proactive into keeping the car running well. The gentleman behind the desk was very knowledgeable along with the owner who was also behind the desk. It was a very good experience and would recommend North Bay Bavarian to all who want to keep there car running for a long time.

These guys are the BEST! Their father owned the business before them. I’ve heard older folks speak of Matt & Jame's father as a man of integrity. I’ve been seeing Matt & James since I bought my first BMW … 25-30 years ago. Their mechanics have the same training as the mechanics at the dealers. Matt & James even recognize my voice when I call. As a woman, I insist that I drive a very very safe & reliable car. Matt & James have integrity, honesty and a team committed to good hard work. They do a great job and I completely trust them and recommend them. Bryce is an excellent mechanic on the team, I joke and say that my car is his car … I think he knows all the “in’s & out’s” of my specific car. These guys are good men, raising families, contributing to the community. When I occasionally need road-side-service for a small matter, all of those mechanics who probably know all the dealers in town always say, “OH YES, MATT & JAMES AT BAVARIAN MOTORS ARE THE BEST AROUND, IT’S GOOD YOU WORK WITH BAVARIAN MOTORS FOR THEIR OUTSTANDING RELIABLE SERVICE FOR YOUR CAR.” These guys are friendly, caring, professional and 5-STARS. A fair price for very good work.

Saved my road trip! Excellent, timely service when my water pump failed during a trip down the coast. Got me back on the road quickly, despite my lack of a reservation, and were a pleasure to deal with. Highly recommended!

Absolutely stellar. I was in need of a second opinion, and someone to offer very direct communication about an issue my vehicle was having - helping me determine if I should keep or sell. This team provided excellent, thorough work and was so kind in communicating with me offering several scenarios, and ways to budget. I will absolutely be back. Thank you!

Great communication and fair pricing! They were able to fit my vehicle in and get it fixed quickly. I appreciate their hustle and transparency!

Expert knowledge of my car. Very friendly and price very reasonable

Thanks Matt for helping get my sensor replaced. You guys are the best!

I can’t recommend North Bay Bavarian enough. As a first-time customer who had just purchased a 1975 BMW 2002, I was looking for a shop I could trust, and they completely exceeded my expectations. From the moment I walked in, they took the time to thoroughly inspect the car, explain what they found, and walk me through everything in a way that was easy to understand. They never made me feel rushed or talked down to because I was new to classic BMW ownership. Instead, they treated me like they genuinely cared about helping me enjoy my new car. Their knowledge of vintage BMWs is obvious. They knew exactly what to look for, explained how the car should perform, pointed out things to keep an eye on, and gave me confidence that my 2002 was in good hands. It’s rare to find a shop that’s not only highly skilled but also willing to educate their customers. If you own a BMW—especially a classic one—North Bay Bavarian is the place to go. Honest, knowledgeable, professional, and passionate about what they do. I’ll definitely be bringing my car back for future maintenance and repairs.