North Bay Bavarian (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at northbaybavarian.com or contact us to schedule a service appointment.
1. Information We Collect
We may collect the following types of information:
- Contact information: your name, email address, and phone number, provided when you submit an appointment request or contact form.
- Vehicle information: year, make, model, and VIN, provided to help us prepare for your service visit.
- Usage data: pages visited, time on site, browser type, and IP address, collected automatically through cookies and analytics tools such as Google Analytics.
2. How We Use Your Information
We use the information we collect to:
- Schedule and confirm service appointments
- Send appointment reminders and follow-up communications
- Respond to your questions or service inquiries
- Send occasional service updates or promotions, if you have opted in
- Improve our website and understand how visitors use it
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: third-party tools we use to operate our website or appointment system (such as scheduling software or email platforms), who are bound to protect your data.
- Legal requirements: if required by law or to protect the rights and safety of North Bay Bavarian or others.
4. Cookies and Tracking
Our website uses cookies to improve your browsing experience and analyze site traffic. You can disable cookies through your browser settings at any time. Note that some features of the site may not function properly without cookies.
5. Your California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to know: you may request a copy of the personal information we have collected about you.
- Right to delete: you may request that we delete your personal information, subject to certain exceptions.
- Right to opt out: we do not sell personal information, but you may request to opt out of any future marketing communications at any time.
- Right to non-discrimination: we will not discriminate against you for exercising any of your CCPA rights.
To submit a privacy request, please contact us using the information in Section 7 below.
6. Data Retention
We retain your personal information only as long as necessary to provide our services or as required by law. You may request deletion of your data at any time by contacting us directly.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- North Bay Bavarian
- 1801 Empire Industrial Ct., Santa Rosa, CA 95403
- Phone: (707) 356-3260
- Email: [insert contact email]
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
